Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using this website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Company or business name
  • Any information you provide through our contact forms

Automatically Collected Information

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Device type

Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and analyze website traffic.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and communicate with you
  • Provide and improve our services
  • Personalize your experience on our website
  • Analyze website performance and usage
  • Comply with legal obligations

We do not sell your personal information.

4. Sharing Your Information

We may share your information with:

  • Service providers (e.g., hosting, analytics tools like Google Analytics)
  • Legal authorities if required by law

All third-party providers are required to protect your information.

5. Data Storage and Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.

Your data may be stored or processed in Canada or other countries where our service providers operate.

6. Your Rights (PIPEDA)

Under Canadian privacy laws, you have the right to:

  • Access your personal information
  • Request corrections to your data
  • Withdraw consent at any time (subject to legal limitations)

To make a request, contact us using the details below.

7. Cookies

We use cookies to:

  • Understand how visitors use our website
  • Improve functionality and performance

You can control or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@neoux.ca
Location: Edmonton, Alberta, Canada