Terms & Conditions

1. Acceptance of Terms

By accessing and using this website or engaging our services, you agree to be bound by these Terms & Conditions.

If you do not agree, please do not use our website or services.

2. Services

We provide services including, but not limited to:

  • Web design and development
  • UX and service design
  • SEO and digital optimization
  • Branding and identity
  • AI and automation integrations

All services are provided based on agreed scope, timelines, and deliverables.

3. No Guarantees

While we strive to deliver high-quality results, we do not guarantee specific outcomes, including but not limited to:

  • Search engine rankings
  • Website traffic increases
  • Conversion rates or business performance

Results may vary depending on multiple factors beyond our control.

4. Client Responsibilities

You agree to:

  • Provide accurate and complete information
  • Respond in a timely manner during projects
  • Review and approve deliverables within agreed timelines

Delays in communication may impact delivery timelines.

5. Payments

Payment terms will be outlined in individual project agreements.

Failure to complete payment may result in:

  • Suspension of services
  • Withholding of final deliverables

6. Intellectual Property

Unless otherwise agreed:

  • Final deliverables become the client’s property upon full payment
  • We reserve the right to showcase work for portfolio and marketing purposes

7. Third-Party Services

We may use third-party tools, platforms, or plugins (e.g., WordPress, hosting providers, analytics tools).

We are not responsible for:

  • Changes, outages, or issues caused by third-party services
  • Security vulnerabilities originating from third-party tools

8. Limitation of Liability

To the fullest extent permitted by law:

We shall not be liable for any indirect, incidental, or consequential damages, including but not limited to:

  • Loss of revenue or profits
  • Business interruption
  • Data loss

Our total liability for any claim related to our services shall not exceed the amount paid for those services.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of our services
  • Content you provide
  • Your violation of any laws or third-party rights

10. Termination

We reserve the right to terminate or refuse service at our discretion if:

  • Terms are violated
  • There is misuse of our services
  • Communication or collaboration breaks down

11. Governing Law

These Terms shall be governed by the laws of the Province of Alberta and applicable Canadian laws.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services means you accept any changes.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@neoux.ca
Location: Edmonton, Alberta, Canada